No. We can come to you, or we can collect your PC or laptop and return it to you once it’s sorted.
No, just bring the computer not the bits that plug into it. If you have a laptop please bring the power supply.
We cover Everton, Sandy, Biggleswade, Beeston and the surrounding villages, and Hertfordshire as far South as Stevenage. We can travel further if required but there may be a small charge. Alternatively we can provide remote help.
No problem. We are open 8am – 8pm during the week and 8am – 12pm on Saturday. If you need to drop off or collect outside these times we can arrange this too.
We’ll come to you with the appropriate kit to diagnose and fix the problem there and then. In the event that it’s a problem with your broadband provider we can speak to them directly (with your consent) and get the problem resolved. Most ISPs stop with the ‘try this, try that’ very quickly when they realise the person talking to them knows what they are doing and will just send an engineer to the local exchange to get you back up and running the next day.
We can usually recover deleted or lost pictures from a hard disk, memory card or digital camera. Just call us and we should be able to get your precious memories back.
If a printer has lost connection to your computer then we can fix it, but if there is a hardware fault then no. Generally as they are so cheap to buy they are not economical to repair.
No, but we work with a company who does so can pass on their details.
If you didn’t find your answer, please fill out the form and we’ll get back to you, alternatively call us on 01767 660 460