As an IT Support business, many of our services are non-tangible or are digital items for which we are not able to provide a refund. However, if you are not happy with the services we have provided we would encourage you to speak to us about it so that we can work with you to resolve the issue. You can find details of how to contact us here: https://www.sensiblepcsupport.co.uk/contact-us/
Any software or subscriptions that are paid to a third party are not able to be cancelled part way through as we will have already paid the supplier for the full term.
Piers & Abi.