IT Support for Small Businesses

Looking for a Sensible solution to your small business IT needs?

We are an agile local business with expert, experienced and friendly staff who are committed to supporting you and your businesses IT needs – no matter how big or small. We understand that your computers are the hub of your businesses activities and problems need solving as soon as they arise.

More importantly, we can identify and resolve potential problems before they ever arise, allowing you to concentrate on the real job of running and growing your business.

We appreciate the needs of small business and know that in the event of an IT breakdown you can be assured your data is in safe hands, and the problem is resolved quickly, properly and permanently as soon as possible.

We can help you with everything from PC and Laptop repairs through to installations, upgrades, cloud migration and even tuition.

We won’t blind you with jargon, just offer you a local, practical service to get your small business back up and running again, and keep it that way. We are knowledgeable, trusted advisors who will work with you to help you get the optimum results from your IT systems.

Call us now on 01767 660 460 to see how we can help you simplify all your small business IT needs.

Courtesy Computer

You’re reliant on your computer to get your job done and if it breaks you could potentially be without it for days or weeks if it needs to go back to the manufacturer for repair. The hard disk is normally wiped during repairs so unless you have a backup you may lose your files.

When your computer is returned you then have the hassle of having to install all your programs and copy your files back and get everything set up just how you like it.

Our courtesy computer service can avoid that by ensuring you can continue working with an exact copy of your computer (as long as the hard disk is still working) which can then be transferred back to your repaired or replaced computer when it is returned.

Cloud Computing

Data stored on a server in your office is at risk from loss due to hardware failure, theft, fire or flood. We can help you move to The Cloud using Office 365 or Google Apps.

Moving to The Cloud can also help to reduce loss of productivity caused by employees not being able to get into the office due to car trouble, bad weather, train strikes etc. as working from home becomes considerably easier.

Working from home can be a great selling point when recruiting or retaining staff due to the added flexibility it offers.

Security and Backup

Data loss usually means loss of business, reputation and revenue. Having a good backup system can mitigate these risks.

Critical business files can be lost due to:

  • Malware
  • Viruses
  • Hardware failure
  • Flood/Fire
  • Human error
  • Theft

We can ensure that your data is backed up securely and consider various scenarios to make sure that whatever happens you can continue working.

Support

Ad-hoc Support

We can support you on a “pay as you go” basis; just contact us when you need help.

  • Pay for help when you need it.
  • A major issue could result in a large (but still very reasonable) invoice.
  • You may have to wait for help.

Support Contract

If you prefer the reassurance of having your IT systems protected for a fixed monthly cost, we offer a Support Package. This includes unlimited[1] on-call IT support, consultancy and guidance, and any work required outside of the agreement is provided at a 30% discount.

  • On-demand help, whenever you need it, at no extra cost
  • Regular maintenance visits to ensure smooth running
  • Priority Support
  • Additional work at 30% discount
  • Fixed monthly cost starting from £30 per month

  1. Subject to our Fair Use Policy